Memberships
Memberships run for the period purchased and do not renew automatically. To stop using the gym earlier, please speak with our team — we're happy to discuss your situation.
Classes & personal training
Please give at least 12 hours' notice if you cannot attend a booked class or personal training session so we can offer your space to someone else.
Freezes
Medical or travel freezes may be available at management's discretion with supporting information.
Contact
Questions about this policy? Email infodesk@x-strengthgyms.com or call 0715 183 115.
Last updated 7 October 2026