Memberships
Membership fees are generally non-refundable once the membership has started. If you have a problem, contact us within 7 days of purchase and we will review it fairly.
Mistakes
If you were charged incorrectly or twice, we will correct it or refund the difference promptly.
How to ask
Email infodesk@x-strengthgyms.com with your name, phone number and the details of your purchase.
Contact
Questions about this policy? Email infodesk@x-strengthgyms.com or call 0715 183 115.
Last updated 7 October 2026